Our employees put a lot of effort into pleasing our clients, but they do occasionally need to take a 5- to 10-minute break. If the customer requests it, we usually don’t deduct these little pauses from the fee, but keep in mind that they allow for a very brisk pace the rest of the day. It really doesn’t add time to the bill because if they didn’t take a 5-minute break every few hours, I doubt they would be able to work as quickly as they do all day. If they do take a break for lunch in between loading and unloading, they will undoubtedly take that time out of your total.